March 19, 2020

 

Committed to the Safety and Enablement of our Customers, Partners and Employees Around the World

As COVID-19 impacts continue to expand across the country and globe, ePlus and IGXGLobal have been adjusting our business activities for the safety of our employees and to best serve our customers in this rapidly evolving environment.

ePlus and IGXGlobal have implemented a flexible work from home strategy applicable to all offices and our operational continuity plans ensure that we have sufficient resources to continue supporting our customers.  For example, our managed service teams are distributed across the United States with the ability to leverage technology to provide seamless coverage from any combination of work and/or home offices.  While ePlus, IGXGlobal, and many of our customers and vendor partners have restricted travel, we are able to leverage video and other collaborative tools to continue to be responsive. 

Our account relationship teams are actively engaging with our customers, to ensure they have the support needed in adjusting to changes in the business environment and government directives.  We are working closely with our partners to address varying impacts on their supply chain to satisfy infrastructure needs.  We have also setup an email alias getsupport@igxglobal.com as well as a resource page to support specific customer inquiries from security to collaboration to financing options and more, which can be used in addition to directly contacting your account executive or inside sales support.

We continue to execute against and adjust our business continuity plans to maximize our ability to support our employees and customers in concert with our partners.  Be assured that ePlus remains 100% committed to driving positive business outcomes as we all get through this time of uncertainty.

 

Sincerely,

Mark Marron
Chief Executive Officer